Frequently Asked Questions

About AMG

Q: Are you a manufacturer or a trading company?
A: We are a manufacturer and trading integrated company. AMG has its own carbide cutting tool production factory with advanced equipment and experienced engineers, while also providing efficient export and logistics services to support global customers.

Q: Do you provide OEM or customized tool services?
A: Yes, AMG offers OEM services including logo engraving, customized packaging, and customized carbide tool production according to your drawings or machining requirements.

Products and Technology

Q: Do you provide coated tools?
A: Yes, we offer PVD coatings including TiAlN, AlTiN, AlCrN, DLC, and can recommend the right coating based on your material and machining application.

Q: How can I select the right tool for my workpiece?
A: Please provide your workpiece material, machining type, surface finish requirements, and we will recommend the most suitable tool for your needs.

 Service

Q: Can I get samples for testing?
A: Yes, we support sample orders for testing before placing bulk orders.

Q: What is your lead time?
A: For standard tools, we can ship within 3-5 days. For customized tools, the lead time is typically 10-20 days depending on your requirements.

Shipping and Payment

Q: What payment methods do you accept?
A: We accept T/T, PayPal,  and L/C for large orders.

Q: How do you ship the products?
A: We can ship by DHL, FedEx, UPS, air freight, or sea freight depending on your preferences and order size.